Terms of Service
Last Updated: March 5, 2026
1. Introduction
These Terms of Service ("Terms") govern your access to and use of the Nolobase software service, including any associated websites, networks, applications, and other services provided by Nolobase (collectively, the "Service"). These Terms constitute a legally binding agreement between you and Nolobase ("we," "us," or "our"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Definitions
- "User"The individual or entity accessing or using the Service.
- "Subscription"The purchased right to access and use the Service according to the selected plan.
- "Content"Any text, images, videos, audio, or other material that appears on or through the Service.
- "User Data"Any data, information, or material that you upload, input, or otherwise provide to the Service.
- "Intellectual Property Rights"All patent rights, copyright rights, moral rights, rights of publicity, trademark rights, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights.
3. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using our Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use our Service.
4. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a prominent notice on our Service or by sending you an email. Your continued use of our Service after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Service.
5. Eligibility
To use our Service, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater. By using our Service, you represent and warrant that you meet the eligibility requirements. If you are using the Service on behalf of an organization, you represent and warrant that the organization agrees to be bound by these Terms.
6. Service Description
The Nolobase Service is a Company Operating System that allows users to manage their knowledge base, CRM, finances, and team collaboration through unified AI assistance. The specific features and functionality available to you will depend on the Subscription plan you select.
7. Subscription Terms
Access to our Service requires a paid Subscription. Unless otherwise specified at the time of purchase:
- Subscriptions are billed on a monthly or annual basis
- Your Subscription will automatically renew at the end of each billing period unless you cancel before the renewal date
- You authorize us to charge your payment method for the Subscription fee at the beginning of each billing period
- If you upgrade your Subscription, we will immediately charge your payment method for the prorated difference in cost
- If you downgrade your Subscription, the change will take effect at the start of the next billing period
Prices for our Service are subject to change with notice. We will notify you of any price changes before they take effect. Your continued use of the Service after a price change takes effect constitutes your agreement to pay the changed amount.
You may cancel your Subscription at any time through your account settings or by contacting us. If you cancel, you may continue to use the Service until the end of your current billing period, but you will not be eligible for a refund of any portion of the Subscription fee except as expressly provided in these Terms or as required by applicable law.
8. Free Trials
We may offer free trials of our Service. Free trial eligibility is determined at our discretion and may be limited to new users or other qualifying customers. We reserve the right to modify or terminate free trials at any time without notice.
Unless you cancel before the end of the free trial period, we will automatically charge your payment method for the first billing period of your Subscription at the end of the free trial.
9. Service Availability and Support
We will make reasonable efforts to keep our Service operational 24 hours a day, 7 days a week. However, we do not guarantee continuous, uninterrupted access to our Service, and operation of our Service may be interfered with by numerous factors outside our control.
We reserve the right to suspend access to the Service, in whole or in part, for maintenance or upgrades or to address security concerns, with or without notice. We will use reasonable efforts to schedule planned downtime during off-peak hours.
10. User Accounts
Your Responsibilities:
- Providing accurate, current, and complete information
- Maintaining the confidentiality of your password and account
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
11. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
12. User Data
You retain all ownership rights to your User Data. By uploading, inputting, or otherwise providing User Data to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, store, modify, display, and distribute your User Data solely as necessary to provide the Service to you and your authorized users.
13. Data Security and Privacy
We collect and process personal data as described in our Privacy Policy. By using our service, you consent to such processing.
14. Service Level Agreement
We will use commercially reasonable efforts to make the Service available with an uptime of at least 99.9%, excluding scheduled maintenance. If we fail to meet this commitment, you may be eligible for service credits as described in our Service Level Agreement.
15. Intellectual Property
All content provided by Nolobase, including but not limited to the Service, website, text, graphics, logos, icons, images, and software, is the property of Nolobase or its content suppliers and is protected by international laws.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOLOBASE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Regulatory Compliance
General Data Protection Regulation (GDPR)
In compliance with the GDPR, we collect and process your personal data only when we have a lawful basis to do so. This includes processing based on your consent, to fulfill a contract with you, or to satisfy legal obligations.
California Consumer Privacy Act (CCPA)
Under the CCPA, California residents have the Right to Know, Right to Delete, and Right to Opt-out of the sale of their personal information.
32. Contact Information
If you have any questions about these Terms, please contact us at:
legal@nolobase.com
Universal Governance & Compliance